Quick Setup Guide

1. Setting up Your Domain

If you entered your domain during sign-up you can skip this step and move on.

If you wish to use multiple domains on your account - complete the following:

1. Log into your OnePoundEmail control panel.
2. Go to Domains in the sidebar navigation.
3. Click Add New Domain.
4. Enter your domain name and click Add Domain.

2. Creating an Email Account

Once your domain is added, you can create as many email accounts as you need - all plans include unlimited addresses.

1. Go to Email Accounts in the sidebar navigation.
2. Click Create New Email Account.
3. Choose a username and a strong password.
4. Set a mailbox quota if needed (or leave blank for no limit).
5. Click Create Account to confirm.

3. Configuring DNS Settings

For emails to be delivered correctly, you'll need to update your domain's DNS records at your registrar. Add the following records:

MX Records

Point your domain's mail to our servers by adding this MX record:

Type   Host   Value                       Priority
MX     @      server.hostname.net    10

Type   Host   Value                       Priority
MX     @      server-relay.hostname.net    20

SPF Record

Add a TXT record to authorise our servers to send on your behalf:

Type   Host   Value
TXT    @      v=spf1 include:mxroute.com ~all

4. Email Client Configuration

Use the settings below to configure any email client (Outlook, Apple Mail, Thunderbird, etc.).

IMAP (Incoming)

Server:    server.hostname.net
Port:      993
Security:  SSL / TLS
Username:  your@yourdomain.com
Password:  your account password

SMTP (Outgoing)

Server:    server.hostname.net
Port:      465
Security:  SSL / TLS
Username:  your@yourdomain.com
Password:  your account password