How to Protect Yourself
- Be Cautious with Requests Legitimate services will never ask for your password, payment details, or personal information via email. If an email is asking for these, treat it as suspicious.
- Check the Sender's Address Phishing emails often use addresses that look convincingly similar to real ones but aren't quite right - look carefully for subtle misspellings or unusual domains.
- Look for Red Flags Poor spelling, unusual grammar, a sense of urgency, or unexpected requests are all common signs of a phishing attempt.
- Don't Click Unknown Links Avoid clicking links or downloading attachments from senders you don't recognise. When in doubt, go directly to the website by typing the address yourself.
- Use Strong Passwords and 2FA A strong, unique password combined with Two-Factor Authentication means that even a stolen password alone isn't enough to access your account.
- Keep Software Updated Keep your email clients, browsers, and devices up to date. Many phishing attacks exploit known vulnerabilities in outdated software.
- Report Suspicious Emails If you receive a suspicious email that appears to be impersonating OnePoundEmail or another service, report it to our support team so we can help protect other users.
Stay alert and always verify before you trust an email. When something feels off, it usually is.