Migrating from Google Mail

1. Prepare Your OnePoundEmail Mailbox

Before starting the migration, make sure you have already:

• Created the destination email account in OnePoundEmail
• Logged into DirectAdmin and confirmed it is working

If you haven't done this yet, see the How to Create Email Accounts guide first.

2. Enable IMAP Access in Google Mail

1. Log in to your Google Mail account.
2. Click the gear icon → See all settings.
3. Go to Forwarding and POP/IMAP → IMAP access.
4. Make sure IMAP is enabled.

3. Log into DirectAdmin

1. Access your DirectAdmin panel via your OnePoundEmail hosting account.
2. Locate the IMAPSync Migrations plugin under E-Mail Manager.

4. Start the IMAPSync Transfer

On the IMAPSync Migrations page, click IMPORT E-MAILS and fill in the following details:

Source — Google Mail

Host:      imap.gmail.com
User:      user@gmail.com
Password:  Your Google app password (if 2FA is enabled)

Destination — OnePoundEmail

User:            Your new OnePoundEmail address
Authentication:  Internal sign-in or enter your password

Click START MIGRATION and wait for the process to complete.

5. Best Practices

• Test the migration with a less important email account first.
• Avoid syncing during peak hours for faster transfer speeds.
• Keep your Gmail account active during migration to avoid interruption.

6. Troubleshooting

• Connection Errors Double-check IMAP settings — ensure port 993 and SSL are enabled.
• Password Fails If 2FA is enabled, use a Google app-specific password instead of your regular password.
• Migration Incomplete Retry after a few hours, or split a large mailbox into smaller batches and migrate in stages.

7. Post-Migration Steps

• Update your devices and email clients with OnePoundEmail's connection settings.
• Update your DNS records (MX, SPF, DKIM, DMARC) if you are switching domains — see the Managing DNS Records guide.
• Keep Google Mail active for a short transition period if needed, just to be safe.