Managing DNS Records - OnePoundEmail Docs

To send and receive email with your domain, you'll need to add a few DNS records at your domain registrar. This guide shows you where to find your records and what to do with them.

1. Finding Your DNS Records

Your personalised DNS records are generated automatically when you add a domain. To find them:

Log into your OnePoundEmail control panel.
Go to DNS in the sidebar navigation.
Select your domain from the list.
You will see your MX, SPF, and DKIM records ready to copy.

Copy the values directly from the control panel - they are unique to your account and server.

2. MX Records

MX records tell the internet where to deliver email for your domain. Add the records shown in your control panel to your DNS provider. They will look something like this:

Type   Host   Value                        Priority
MX     @      server.hostname.net          10
MX     @      server-relay.hostname.net    20

If you have existing MX records from another provider, remove them first before adding the new ones. Duplicate MX records will cause delivery issues.

3. SPF Record

An SPF record authorises our servers to send email on behalf of your domain, helping prevent your messages from being marked as spam. Add the TXT record shown in your control panel. It will look something like this:

Type   Host   Value
TXT    @      v=spf1 include:mxroute.com ~all

You can only have one SPF record per domain. If you already have one, merge the include: value into it rather than adding a second record.

4. DKIM Record

DKIM adds a cryptographic signature to your outgoing emails, further improving deliverability and protecting against spoofing. Add the TXT record shown in your control panel. It will look something like this:

Type   Host                Value
TXT    x._domainkey        v=DKIM1; k=rsa; p=YOUR_PUBLIC_KEY

Copy your DKIM value exactly from the control panel - the public key is unique to your server and cannot be reused from this example.

5. Waiting for Propagation

After adding your records at your DNS provider, changes can take up to 24–48 hours to propagate globally. In most cases it happens much faster - often within a few minutes to an hour.

You can check whether your records have propagated using DNSTe.st - a completely free tool made by the creators of OnePoundEmail.

All set! Once your records have propagated, your domain will be fully configured to send and receive email through OnePoundEmail.