Migrating from Zoho Mail to OnePoundEmail

Overview

Migrating from Zoho Mail to OnePoundEmail is made easy using the built-in IMAPSync plugin in your DirectAdmin control panel. This tool lets you securely copy emails from your Zoho Mail account into your OnePoundEmail mailbox with no added stress.

Step-by-Step Instructions

1. Prepare Your OnePoundEmail Mailbox

Make sure you've already:

• Created the destination email account in OnePoundEmail
• Logged into DirectAdmin and confirmed it’s working

2. Enable IMAP Access in Zoho Mail

• Log in to your Zoho Mail account.
• Go to Settings → Mail Accounts → IMAP Access.
• Make sure IMAP is enabled for your Zoho Mail account.

3. Log into DirectAdmin

• Access your DirectAdmin panel via your hosting account.
• Locate the IMAPSync Migrations plugin under E-Mail Manager.

4. Start the IMAPSync Transfer

In the IMAPSync Migrations page click on IMPORT E-MAILS:

• Source (Zoho Mail):
  • Host: imap.zoho.com
  • User: Your Zoho email (e.g., [email protected])
  • Password: Zoho app-specific password (if 2FA is enabled)
• Destination (OnePoundEmail):
  • User: Your new OnePoundEmail email address
  • Authentication: You can use internal sign-in or enter your password.

Click START MIGRATION and wait for the process to finish.

Best Practices

• Test migration with a less important email first.
• Avoid syncing during peak hours for faster transfer.
• Keep your Zoho Mail active during migration to avoid interruption.

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Troubleshooting Tips

Problem	Solution
Connection Errors	Double-check IMAP settings, port 993, and SSL enabled
Password Fails	Use Zoho’s app-specific password if using 2FA
Migration Incomplete	Retry after a few hours or split mailbox into batches

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Post-Migration Steps

• Update your devices and email clients with OnePoundEmail's settings.
• Update DNS records (MX, SPF, DKIM, DMARC) if switching domains.
• Keep Zoho Mail live for a short transition period if needed, just to be safe.

Need help? Contact our friendly support team.